Guide
Home Network Troubleshooting Checklist
A simple checklist for slow or unstable internet.
Start by restarting the router and testing near it. Then compare Wi-Fi and Ethernet results to separate wireless issues from line issues.
Check for background downloads, cloud backup, weak signal and too many connected devices.
Save your speed test results at different times of day to see whether congestion appears during busy hours.
Quick checklist
- Run a fresh test after changing one setting.
- Compare Wi-Fi and Ethernet when possible.
- Check download, upload, ping and jitter together.